Privacy Policy
Spring Creek Fly Fishing, Ltd. ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website, springcreekfly.com (the "Site").
By accessing or using the Site, you consent to the collection and use of your information as described in this policy.
1. Consent and Opt-Out Rights
Your Consent: Use of this Site represents your consent to use your information only to the extent necessary to provide our services, and with your explicit consent, for future marketing purposes.
Opt-Out: Customers reserve the right to opt out of certain optional cookies (via the cookie banner) and marketing communications (via the unsubscribe link in the email). However, you will still receive essential communications related to order processing, account management, and critical updates.
2. Data Collection and Usage
We collect information from you when you visit our Site, create an account, or place an order.
2.1. Website Analytics and Visitor Data
We collect personal data to power our site analytics and understand traffic patterns.
Browser, network, and device information
Purpose: To learn about site traffic and activity, and for security/platform improvement.
Shared With: Squarespace (host), Google (analytics), and other marketing/advertising services.
Web pages visited prior to coming to the Site
Purpose: To understand referral sources.
Shared With: Squarespace, Google.
IP address
Purpose: For platform security, analytics, and serving font files.
Shared With: Squarespace, Google Fonts, Adobe Fonts.
Details about site use (Clicks, scrolling, searches, timestamps, internal links)
Purpose: To optimize the website for users and improve functionality.
Shared With: Squarespace, Google.
2.2. Customer Account Information
If you create a customer account on the Site, we collect personal information to improve your checkout experience and customer service.
Information Collected: Name, email address, phone number, billing and shipping address(es), and details about your orders (e.g., product details).
Purpose: To manage your account, facilitate checkout, and provide customer support.
Shared With: Squarespace, our website hosting provider, to provide account and website services.
2.3. Order Fulfillment Information
When you buy something on the Site, we collect the necessary personal information to process and fulfill your order.
Information Collected: Name, email address, phone number, billing and shipping address, and details relating to your purchase.
Purpose: To process payments, ship products, and manage post-sale support.
Shared With: Squarespace, our online store hosting provider, and payment processors (e.g., Stripe, PayPal).
Address Auto-Completion: As you go through checkout, this Site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
3. Cookies and Tracking Technologies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.
Functional and Required Cookies
Usage and Purpose: These are always used and allow Squarespace, our hosting platform, to securely serve this website to you and enable core functionality.
Control: Always active; essential for Site operation.
Analytics and Performance Cookies
Usage and Purpose: Used to view site traffic, activity, and other data to understand and improve Site performance.
Control: Used only when you acknowledge and consent via our cookie banner.
For detailed information about the cookies dropped on your device, please visit the documentation provided by our host, https://www.squarespace.com/privacy
4. Communications
4.1. Marketing Emails
We may send you marketing emails regarding promotions, products, and news.
Unsubscribe: You can unsubscribe from these emails by clicking the link found at the bottom of the email.
Shared With: Squarespace, our email marketing provider, so they can send these emails on our behalf.
4.2. Order & Account Emails (Transactional)
We will email you with essential messages about your order or account activity. Examples include:
Customer Account creation/update
Password resets
Purchase confirmations
Shipping/tracking updates
Note: It is not possible to unsubscribe from these transactional and essential communications, as they are necessary for providing our services.
Shared With: Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
5. Third-Party Services
5.1. Font Services
This website uses font files from Google Fonts and Adobe Fonts. To properly display this Site, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
5.2. Squarespace Hosting
This website is hosted by Squarespace. Squarespace collects personal data when you visit this Site. Squarespace needs this data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
6. Contact Information
If you have questions or concerns about this Privacy Policy or the handling of your data, please contact us at:
Spring Creek Fly Fishing, Ltd.
3481 S. Dixie Hwy. #289, Franklin, OH 45005
Info@springcreekfly.com
513-437-8207